Vend Elite (“Vend Elite,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (www.vendelite.com), and tell you about your privacy rights and how the law protects you.
1. Data We Collect
Personal Data:
Name
Contact details including email address and phone number
Billing address
Shipping address
Payment information
Details of transactions you carry out through our site
Correspondence or communication when you contact us
Non-Personal Data:
Technical data like IP address, browser type, and operating system
Usage data including pages visited, time spent on pages, and click-through behavior
2. How We Use Your Data
To process your orders and to provide you with products and services
To manage your account, including maintaining your account details and processing payments
To provide customer support and to respond to your queries
For marketing and advertising purposes, if you’ve opted in
For legal reasons, such as tax compliance or to protect our rights or the safety of others
3. Legal Basis for Processing Your Data
Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
Legal Obligation: We need to comply with a legal obligation.
Legitimate Interests: Where processing is in our legitimate interests and not overridden by your rights.
4. Sharing Your Data
We may share your data with:
Service providers (e.g., payment processors, shipping companies)
Legal and regulatory authorities when required by law
Business partners if you have agreed to receive marketing from them
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under data protection laws, you have rights including:
Request access to your personal data
Request correction of the personal data that we hold about you
Request erasure of your personal data
Object to processing of your personal data where we are relying on a legitimate interest
Request restriction of processing of your personal data
Request the transfer of your personal data to you or to a third party
Withdraw consent at any time where we are relying on consent to process your personal data
8. Cookies and Tracking Technologies
We use cookies on our website to recognize you when you return to our site. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
9. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
10. Changes to the Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
11. Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us at help@vendelite.com or by phone at +1 (786) 495 8358.
12. Complaints
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details above. You also have the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
